AYARA, CHRISTIAN NDIYO
Customer Service & Sales Professional with Analytical Acumen
Calabar, NG.About I
Highly motivated and results-oriented professional with extensive experience in customer service, sales, and operational support. Proven ability to enhance customer satisfaction, drive sales performance, and streamline processes across diverse environments, from retail to government agencies. Leverages strong analytical and problem-solving skills to achieve organizational objectives and contribute to a fast-paced, merit-driven workforce.
Work
Spar Nigeria Itd
|Customer Service Associate (CSA)/Cashier
Calabar Mall, Cross River State, Nigeria
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Summary
Managed diverse customer interactions and sales operations, ensuring high levels of product merchandising and cash handling accuracy for a major retail outlet.
Highlights
Drove product sales by effectively engaging customers and leveraging comprehensive product knowledge to meet their specific needs.
Managed daily cash transactions and balanced accounts with high accuracy, minimizing discrepancies and ensuring financial integrity.
Enhanced customer shopping experience through effective product merchandising and maintaining an organized, appealing sales floor.
Resolved customer inquiries and complaints efficiently, contributing to sustained customer satisfaction and repeat business.
Smatop Frozen Foods, Nigeria Ltd
|Account Clerk/Sales Representative
Nigeria
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Summary
Facilitated product sales and managed financial accounts while ensuring customer satisfaction for a frozen foods distributor.
Highlights
Achieved sales targets by actively promoting products and building strong customer relationships.
Maintained accurate financial records and balanced accounts, ensuring precise transaction tracking and reporting.
Ensured high levels of customer satisfaction by providing product-wise assistance and addressing inquiries effectively.
Ebonyi State Rural Water Supply and Sanitation Agency (EBRUWASSA)
|Geologist
Abakaliki, Ebonyi State, Nigeria
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Summary
Contributed to rural water supply initiatives by planning survey programs and providing technical assistance for borehole operations.
Highlights
Developed and executed survey programs to identify optimal locations for water resources, supporting community water supply projects.
Provided crucial assistance in the drilling of boreholes, ensuring adherence to technical specifications and safety protocols.
Supported the servicing and maintenance of boreholes, contributing to the longevity and efficiency of water infrastructure.
Smartgov Calabar
|Enrolment Officer
Calabar, Cross River State, Nigeria
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Summary
Managed the comprehensive enrolment process, ensuring accurate record-keeping and efficient resolution of registration issues.
Highlights
Successfully processed and completed numerous registrations, ensuring all necessary documentation was accurately submitted and verified.
Maintained meticulous and accurate records of all enrollees, enhancing data integrity and accessibility.
Resolved complex registration problems promptly and effectively, minimizing delays and improving the overall enrolment experience.
Esuvic Nig. Ltd.
|Customer Service Attendant
Jos, Plateau State, Nigeria
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Summary
Provided direct customer support, addressing inquiries and resolving issues to ensure high levels of customer satisfaction.
Highlights
Attended to diverse customer needs, providing timely and helpful assistance to enhance their overall experience.
Successfully resolved customer problems and inquiries, demonstrating strong problem-solving and communication skills.
Ensured customer satisfaction through proactive engagement and effective follow-up, building positive relationships.
Education
University of Calabar
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M.Sc.
Environmental/Engineering Geophysics
University of Calabar
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B.Sc.
Applied Geophysics
Highland College
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West African School Certificate
Radiant Way Private School Bukuru
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First School Leaving Certificate
Languages
English
Hausa
Efik
Berom
Skills
Soft Skills
Team Player, Analytical Mind, Communication Skills, Problem Solving, Customer Service, Proactive, Work Under Pressure, Work Without Supervision, Self-motivated, Target Oriented, Oral Communication, Written Communication.
Technical Skills
Borehole Drilling Assistance, Borehole Servicing, Survey Program Planning, Geophysics, Environmental Geophysics, Engineering Geophysics.
Retail & Sales Skills
Sales of Products, Account Balancing, Customer Satisfaction, Product Knowledge, Product Merchandising, Cash Handling.
Administrative Skills
Registration Management, Accurate Record Keeping, Problem Resolution (Enrolment).
Interests
Hobbies
Reading, Making Research, Traveling, Chess, Football, Meeting People, Cooking.